Reference

How makslot protects your account and payment data

When you open an account with us, your personal information and payment details are encrypted and stored securely.

Encrypted account securityDANA, OVO, GoPay, QRIS protectedClear data rights
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makslot How makslot protects your account and payment data
REACH US ANYTIME

How to contact us about your privacy

Team online

Live chat

Open your account and visit the Help section in the lobby. Our team responds to privacy questions and data requests during support hours, 7 days a week.

Email

Send your privacy concern or data-access request to our support address. Include your account email and the specific information you want to review or change.

In-account settings

Go to your account menu, then Privacy & Security, to review your current data sharing preferences and update your contact details instantly.

DATA SAFEGUARDS

How we handle security, cookies and your account

Your account password is hashed before storage, and all deposits through DANA, OVO, GoPay and QRIS pass through encrypted payment gateways.

Account encryption

Your password is hashed with industry-standard algorithms. All withdrawals are verified by our compliance team before funds leave your account.

Payment security

Deposits via DANA, OVO, GoPay and QRIS use tokenized payments so your full card or wallet number is never stored on our servers.

Cookie use

We set session cookies to remember your language, lobby theme and last-played game. You can disable non-essential cookies in your browser settings.

Data retention

We keep account data for seven years for regulatory compliance. Inactive accounts are flagged for review after two years and may be archived.

Your access rights

Request a full copy of your personal data, or ask us to correct or erase specific fields. We respond to all data requests within five business days.

Third-party sharing

We share account data only with payment processors and legal authorities where required by Indonesian law. We do not sell your information to advertisers.

Your privacy and account data — answered

Yes. Open your account, go to Settings > Privacy & Security, and select 'Download my data'. We'll email you a complete record of your profile, deposits, withdrawals and game activity within five business days. You can also request this via live chat or email.

We use tokenized payment processing, so your wallet or card details are never stored on our servers. Each deposit is encrypted end-to-end and routed through secure payment partners. Your transaction history is visible only in your account, behind your login credentials.

Inactive accounts are kept for two years after your last login. After two years, we may archive your data. You can reactive your account and retrieve your history at any time by logging back in. We retain transaction records for seven years for compliance purposes.

We use session cookies to keep you logged in and to remember your lobby theme and language. These are necessary for the platform to work. Optional analytics cookies track how you browse, and you can disable those via your browser privacy settings without affecting account access.

Only you, and our support team when you contact us for help. We share account data with payment processors and legal authorities only where Indonesian law requires it. We do not sell your data to third parties or to advertising networks.

Yes. Contact our support team via live chat, email or in-account messaging with a request to correct or delete specific data. We will update your information immediately or provide a deletion schedule depending on regulatory requirements. Some data must be kept for financial compliance.

We maintain regular security audits and monitor for suspicious activity on all accounts. If a breach occurs, we will notify affected players within 48 hours and provide guidance on password changes. Report any unauthorized access attempt to our support team immediately.

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